Privacy Policy

Last updated: 30 March 2026

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and disclose your information.

1. Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Business name

Business & Usage Data

  • Customer data you input into the system
  • Job, invoice, and contract data
  • Email marketing data

Technical Data

  • IP address
  • Browser type
  • Device information
  • Website usage (via analytics tools)

2. How We Collect Information

We collect information when you:

  • Sign up for an account
  • Use our software
  • Contact us
  • Subscribe to emails
  • Interact with our website

3. How We Use Your Information

We use your information to:

  • Provide and operate our Services
  • Process payments and subscriptions
  • Improve our platform and features
  • Communicate with you (support, updates, marketing)
  • Ensure security and prevent fraud

4. Data Storage & Security

We take reasonable steps to protect your data from misuse, loss, or unauthorised access. However, no system is completely secure, and we cannot guarantee absolute security.

5. Sharing of Information

We may share your information with:

  • Payment providers
  • Hosting and infrastructure providers
  • Email and communication services
We do not sell your personal information.

6. Cookies & Tracking

We may use cookies and analytics tools to:

  • Improve user experience
  • Analyse website traffic
  • Understand user behaviour
You can disable cookies through your browser settings.

7. Access & Control

You may request to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
Contact us at: fenixcustomsoftware@gmail.com

8. Third-Party Services

Our platform may connect with third-party services to provide its features. When a third-party service is used:

  • We access only the data necessary to provide the requested feature
  • Third-party data processing follows the relevant provider's privacy policies and our security standards
  • We do not use third-party data for marketing or share it with other parties except as necessary to provide our Services

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

If you have any questions, contact us at: fenixcustomsoftware@gmail.com

© 2026 Fenix. All rights reserved.